How To Avoid Spam Filters: 9 Tips From Email Marketing Experts

how to avoid spam filters

How can an email marketing campaign avoid spam filters?

To help you avoid your email campaigns getting sent straight to the spam folder, we asked business leaders and marketing experts this question for their best email tips. From avoiding spam trigger words to choosing the right email providers, there are several tips for email marketing campaigns to avoid spam filters.

Here are nine email marketing campaigns that avoid spam filters: 

  • Send Email at Optimal Times
  • Send Direct Mail
  • Avoid Spam Trigger Words
  • Make Unsubscribing Easy
  • Get Permission
  • Segment Mailing Lists
  • Warm Up Your Email Account
  • Carefully Choose Your Email Provider
  • Clean Up Your Mail List

Send Email at Optimal Times

Studies suggest that B2B emails for the “9-5” office employees are best sent mid-week around 10 AM. However, make sure that you balance being relevant and being annoying. It is a delicate line on the marketing end of your business. You want to make sure you’re keeping your customers up-to-date about new services, or products, or sales, but you don’t want to bombard anyone and they see it. Sending a marketing email in the middle of the week and sticking to a schedule for emails operates best. This allows you some freedom if you need to send out a special promotional email without crossing the too-much line.

Anastasia Avgerinou, Comidor 

Send Direct Mail 

One thing Mailchimp began doing several years ago was offering customers the ability to send postcards to their mailing list. There’s a reason why Mailchimp made postcards available: to help customers improve their deliverability rates. It’s easy for an email campaign to get caught in a spam filter or an inbox. By sending direct mail to accompany an email campaign, marketers can extend the effectiveness of their communication and ensure the recipient gets the message. 

David Wachs, Handwrytten

Avoid Spam Trigger Words

As the client services manager at an SEO company, words really matter to me. Words also matter when composing email marketing campaigns. Certain words and phrases, such as ‘free,’ ‘best price,’ ‘cash,’ ‘no obligation,’ have been blacklisted, which will send your email campaign straight to spam. Remember those emails we used to get that offered a free prize in the subject line in return for following a couple of steps listed in the email? Spam trigger words were usually collected from emails such as these and should be avoided.

Kayla Centeno, Markitors

Make Unsubscribing Easy 

If a customer who wants to opt-out of your communication can’t easily find a way to unsubscribe, they’ll often simply mark your emails as spam. So, make sure your emails have a clear “unsubscribe” button. If your correspondence is marked as spam often enough, your emails could automatically be flagged as spam when it’s sent to subscribers that actually want to receive your emails. This is because spam filters weigh campaigns with a “spam score,” and if the score becomes high enough, it’s automatically filtered into the spam folder. Each time your campaign is marked as spam, its spam score increases.

Vincent Bradley, Proper Wild

Get Permission

First and foremost, only email people who have signed up for your email list. Not only is permission important for your marketing strategy, but it’s also required by many mailing services. If customers have expressly signed up for your email list, they’re more likely to interact with your campaigns — and the more they interact, the less likely it is that your correspondence will end up in the spam folder.

Tyler Boyd, Squeeze

Segment Mailing Lists

Instead of sending the same email to your entire list, try segmenting your list and targeting the campaign to those you know will be interested. By doing so, you will increase the number of recipients who open your campaigns and decrease the number of people who delete them, sending positive signals to email providers about the validity of your campaigns.

Oliver Andrews, OA Design Services

Warm Up Your Email Account

When you’re ready to implement a new marketing campaign, don’t use a brand-new email account. Nothing will set off spam filters faster than a never-before-used email address instantly sending out hundreds of messages. If you have the time to plan ahead, start sending out a few emails slowly to establish your account. Or, better yet, use an email that has already been put to use. Many companies create an email account specifically for their marketing endeavors.

Travis Killian, Everlasting Comfort

Carefully Choose Your Email Provider

You might think that the different email marketing service providers out there are all the same. But that’s far from being the case. The email marketing tool you use plays an important role in the deliverability of your email campaigns. So, it’s critical that you do your research, find out which platform has the highest deliverability rate, and invest in it. Also, consider using an SMTP tool to whitelist your domain and make sure your emails land in your users’ inboxes. 

Syed Balkhi, WPBeginner

Clean Up Your Mail List

Low opening rates and lack of engagement from your subscribers might hinder the trustworthiness of your company’s domain, decreasing the deliverability rate. To avoid being blacklisted, assess your emailing KPIs such as CTR and response rates. If necessary, use more captivating call-to-action text and email subjects. As the option of last resort, unsubscribe inactive accounts.

Rebeca Sena, GetSpace.Digital

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9 Email Automation Campaign Types for Small Businesses

9-Email-Automation-Campaign-Types-For-Small-Businesses-scaled

What is one type of email automation campaign every small business should consider building?

To help small businesses with building out email automation campaigns, we asked marketing professionals and PR experts this question for their best advice. From thank you emails to abandoned cart reminders, there are several considerations that may help improve your small business’ email marketing strategy. 

Here are nine email automation campaign types for small businesses: 

  • Send Out Thank You Emails
  • Asking for Reviews/Feedback
  • Combine Bulk Campaigns and Advertising 
  • Pass Along a Happy Birthday
  • Send Out a Fun Quiz
  • Push Welcome and Check in Emails
  • Remind Customers of Upcoming Sales
  • Dispatch Transactional Emails
  • Remind Customers about Abandoned Carts

Sending Out Thank You Emails 

Handwritten cards should be one automation campaign that is built into a small business’ strategy. Nothing says “We care” more than a personalized handwritten note thanking the customer for their support. You’d be amazed at how far a handwritten note can go in creating a connection with customers. Handwrytten has sent out more than 2.5M handwritten notes for companies, and we always love hearing how well the simple gesture improves customer experience. 

David Wachs, Handwrytten

Asking for Reviews/Feedback 

Email campaigning can feel like a huge time suck, but it’s really worth it in the end as it builds trust with current and potential customers. It also keeps your name out there. Consider automating a feedback form or email. Use it after someone’s made a purchase with you to assess how they like the product or what their experience was like. For example, we also have classes for various lash and brows procedures, and hearing back from people who take the class helps us assess any weak spots and shows that we care about our customer’s success Getting this sort of feedback can help you re-evaluate any business goals or product processes you have that should either be continued or be updated. 

Vanessa Molica, The Lash Professional

Combine Bulk Campaigns and Advertising

Sending bulk emails is the practice of internet marketing which consists of sending mass emails to your customers and email subscribers. Combining your bulk campaign with your other advertising efforts will ensure that more eyes get to the information you want people to see. For example, if you publish a new piece of content for SEO efforts, send out an automated bulk email to let people know. 

Bailey Mills, Markitors

Pass Along a Happy Birthday

I’d recommend automating emails to send out to current and past customers/clients for their birthday. I’d recommend having the email automatically sent out 5 days before their birthday, as they may get quite a few of these emails on their actual birthday (or the day before). These emails keep your company on the mind of current and past customers/clients and it’s very important for any business to continue to market to current and past customers/clients.

Tate Meagher, Meagher Law Office, PLLC

Send Out a Fun Quiz

Everyone loves a fun quiz. Find a way to implement a quiz into your email automation. Get creative. These emails are the ones that usually receive the highest open rates and click-through rates. They are pretty easy to have automatically sent out as well. It improves engagement and leads.

Bari Medgaus, Stabili-Teeth

Push Welcome and Check in Emails

Building an engaged email list is one of the most valuable things a company can do. Creating a robust welcome email automation should be top priority. It shouldn’t be a set of emails all about you, it should offer valuable content or offers to engage your readers. From sending them relevant articles and tools to help them with their number one struggle to an email offering a special offer. This is also your chance to show your brand personality and help them get to know you a little better. They can unsubscribe at any time so the goal of this automation is for them to love what you send so much that they look forward to, and open every future email you send.

Tanya Gagnon, Miss Details

Remind Customers of Upcoming Sales

Build email automation campaigns to remind people of holiday sales. People enjoy getting excited about holidays whether it’s the 4th of July or Christmas, and of course, everyone appreciates a sale. You can send an email leading up to the holiday sale and another one as a reminder closer to when the sale ends.

Mike Pasley, Famous IRL

Dispatch Transactional Emails 

One type of email automation campaign that every small business should consider building is a transactional email campaign. This is a campaign that triggers every time there is a transaction. This email includes a summary of the transaction, shipping details, and a thank you note for doing business with the company. These can be really helpful for the consumer and can help build brand loyalty with the account. These types of emails are also very effective, receiving more clicks and opens, and generating more revenue as well. 

Jason Butcher, CoinPayments

Remind Customers About Abandoned Carts

One campaign that every business should consider building is an abandoned cart email automation campaign. This campaign would automatically follow up with people who abandoned their cart and didn’t finish checking out on your website. This campaign would be really effective at getting people who almost bought, to go back to the website and use a 10% coupon to save on the item that they almost previously bought.

Chris Gadek, AdQuick

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10 Benefits of Local SEO for Local Businesses

10 Benefits of Local SEO For Local Businesses

How is your small business benefiting from local SEO? How are you measuring that benefit?

Being a local business comes with a lot of perks. However, it can be discouraging to feel like you have to go up against the big-name brands. The continued growth of your business is important and could benefit from local SEO work. 

To help local businesses rank better for their local SEO, we asked small business owners and business professionals this question for their best insights. From increasing website traffic to building your community, there are several benefits that may help you rethink your SEO strategy and continue the growth of your business. 

Here are ten benefits of local SEO for local businesses:

  • See Results in Sales
  • Get on Google My Business
  • Increase Website Traffic
  • Generate High-Quality Leads
  • Track Success With CRM
  • Build Your Community
  • Boost Online Visibility
  • Help Customers Support Local
  • Utilize SEO Tools
  • Create Specific Content

See Results in Sales

Local SEO is a more vital strategy for small businesses than you might think. Did you know that 50% of people who did a local search on their phone went to a physical location that day? 18% of those searches also lead to an immediate sale. Google has put such an importance on local SEO that they have provided a guide on how to improve your local ranking on Google. Small businesses with local, brick and mortar locations can’t afford to NOT invest in local SEO efforts. The benefits are simple, local SEO leads people to your store and results in sales! 

Bailey Mills, Markitors

Get on Google My Business

Appliance repairs are a service that customers look for on the local level. Some customers want to avoid the big, national companies who pass themselves off as “local,” and would prefer to work with a company that is actually local to the area. That’s where small businesses can really benefit from local SEO initiatives. By getting visibility for local searches through a Google My Business profile, businesses can better connect with prospective customers in their service area. 

Alex Belladorsi, Appliance Technician

Increase Website Traffic

Since I started investing in local SEO strategies, potential customers can find me and learn more about my business and the products that I offer on my website. My main reason for investing in local SEO is to drive traffic to my website, and ultimately, get more requests for quotes. The increase in quotation requests from my websites is how I measure the success of this business strategy.

Brian Greenberg, Insurist

Generate High-Quality Leads

The highest-quality leads for my transcription business come from organic search. Clients who find me on Google are usually larger companies with longer-term projects, as opposed to the tire kickers who tend to frequent local business directories. I keep it simple when it comes to measuring my local SEO efforts: Using basic rank tracking software, I audit my rankings every month, and I aim for an overall increase in average position for my target keywords. If I see more red than green, it usually means I need to focus more on my link-building strategy.

Chloe Brittain, Opal Transcription Services

Track Success With CRM

My personal injury law office has benefited a great deal from local SEO. I have attracted numerous new clients to my office as a result of local SEO. I measure the success of local SEO by using CRM (customer relationship management) software that tracks how any lead that contacts my office found my office. This allows me to determine whether any marketing source I invest in for my company is worth the money I am investing.

Tate Meagher, Meagher Law Office, PLLC

Build Your Community

Supporting local businesses has been a consumer trend for a number of years now, and even urbanists are re-thinking the cities of the future so that most people will be able to quench their thirst for goods and services at a local level, thereby reducing unnecessary car travel and pollution. This is where local SEO, the art of optimizing your content and visibility online to a local audience, comes in. It is more than about online visibility: it is also about having local customers return and help create a real sense of community, where customers feel at home and like they’re part of something. The role of local SEO then takes a whole new meaning: by reminding local customers of your presence online with relatable content they will be coming back to you in no time.

Daniel Torres, Zety

Boost Online Visibility

I am a small business owner and have utilized local SEO for my company. I have optimized the business site for the USA. As a local business operator, I have always wanted my web pages to rank for specific search queries performed by a local group of audience. Local SEO helped me a lot to promote WeInvoice on various location-based keywords. I have gained huge traffic from Arizona, Alaska, California, Connecticut, and others. With the help of local SEO, I got a higher ranking locally without many worries. It boosts my online visibility and fetches traffic from those locations. Therefore, the conversion rate has increased after attracting the targeted traffic. Now, competition is less, and chances of clicking are massive.

Eden Cheng, WeInvoice

Help Customers Support Local

Our business thrives on local SEO. Being a watch company out of Dallas, TX we use local SEO to drive our business locally in Dallas. We find that people really want to support local businesses and will buy our watches to support a local Dallas-Fort Worth business. We find that our local SEO efforts really help raise awareness around our brand to the Dallas area. We are then able to target people who land on our website through social media advertisements. We find this to be a really effective way to convert people into buyers.

Craig Carter, Jack Mason

Utilize SEO Tools

In terms of SEO Tools for site audits, I’ve found Ahrefs to be extremely useful. It’s one of the most user-friendly options out there and provides you with a comprehensive analysis of all aspects of your website’s traffic, backlink profile, and competitor information too. If I had to pick one tool to use, I would definitely choose Ahrefs.

Brandon Brown, Grin

Create Specific Content

Our firm has benefited a lot from local SEO as it helps us to build stronger relationships for more precise reasons. As a firm operating in the niche of personal injury law, we understand the benefits of focusing on niche categories in order to grow trust. Local SEO helps us do that by allowing our audience to find a local firm with lawyers who can accurately address their needs. This is done through the creation of more specific content, using long-tail keywords, and more. While the audience reach for local SEO techniques is smaller, the value you get from that audience is very high, and our aim is, therefore, to continue using these techniques for the foreseeable future.

Peter Horne, Geoff McDonald and Associates

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9 Ways To Improve Page Experience

8 Ways To Improve Page Experience

What is one way that a small business can ensure visitors have a great page experience?
To help small businesses optimize their websites, we asked PR experts and business leaders this question for their best interface advice. From ensuring that your pages are scannable to adhering to accessibility guidelines, there are several tips that may increase your user experience for your site visitors.

Here are nine ways small businesses can ensure they have a great page experience for site visitors:

  • Ensure Your Pages are Scannable
  • Be Informative and Available
  • Create Local Landing Pages
  • Prioritize Optimization
  • Think About UX
  • Speed Up Your Website
  • Use the Accessibility Guidelines
  • Add a Call to Action
  • Implement a Site Maintenance Plan

Ensure Your Pages are Scannable

Most website pages are scanned by users, not read word for word. It is an SEO best practice to utilize headers to break up content by topic. While John Mueller of Google explains that using keywords in headers is not necessarily a ranking factor anymore, utilizing H1, H2, and H3 headers appropriately creates a better user experience so readers can easily scan the content and find what they’re looking for!

Kayla Centeno, Markitors

Be Informative and Available

Answer customer questions in multiple ways. That may be accomplished by providing useful information in an article or pricing page. For our company, we go one step further by having LiveChat and a clear phone number on our stair lift page so that customers have every option to connect with us. By having several contact options, customers can feel comfortable getting their questions answered.

Liz Riggleman, Arrow Lift

Create Local Landing Pages

Creating local landing pages ensures that the customer receives the right and relevant information according to their location. For example, our denture center lists out local landing pages for our four different locations. This ensures that our patients in Boise have a different website experience than our patients in Caldwell, and receive the correct information like address and phone number.

Henry Babichenko, Eurodenture

Prioritize Optimization

The first step to ensure a great page experience for your customers is to focus on optimization instead of a fancy design. When you get too deep into the design aspects, you can lose sight of making the website easy and simple to use. I’ve seen many big venture-funded brands focusing a lot of capital and resources on intricate designs instead of optimization. Simple, elegant, and optimized is still the most powerful formula for success. Additionally, I learned the importance of spending equal time on desktop design as well as mobile. It’s no secret that the majority of shoppers use mobile. This should be the easiest to use and most optimized piece of your website. My biggest tip here is to limit the amount of scrolling. Give your potential customer the easiest path to checkout!

Brandon Monaghan, Miracle Brand

Think About UX

Since our company is launched on an app, we made sure our website is an extension of what our users can find on their smart devices. Consumers can still subscribe to user profiles, view customer review videos, and purchase products with external brand links. We wanted our consumers to have fun being involved in our community platform, so we livened up our website with bold colors on video thumbnails. We also always feature the reviewer’s faces when we post their videos on the feed.

Savannah Scott, Supergreat

Speed Up Your Website

Both Google and your website visitors will be pleased if they don’t have to wait for your website to load. Speed up the loading time. Use GTMetrix, a free service, to check your site speed. Try to keep your loading time at two seconds or less. Remove needless plugins. This helps speed up your site.

Janice Wald, Mostly Blogging Academy

Use the Accessibility Guidelines

From my personal experience and our business expertise, the most important part of e-commerce is having an accessible website and an accessible customer service system. This ranges from making sure your web developers and web designers adhere to the Web Content Accessibility Guidelines (WCAG standards) when creating your website and marketing materials but also having a range of customer service and support channels. For example, a deaf person might prefer instant messaging to a voice phone support system. In travel and hospitality, common issues relate to inaccessible date pickers and graphical captchas, which prevent some populations from buying your product.

Dale Reardon, Travel For All

Add a Call to Action

If your website doesn’t have an easy-to-find Call to Action (CTA) button on your homepage, you’re missing out on a major opportunity to convert potential customers into paying customers. The CTA button is a classic marketing method for a reason — it easily boosts your revenue by directly asking for what you need from your potential customer. Design an aesthetically pleasing CTA button that will stand out on your homepage, and include enough relevant information around it to let your potential customers know what they’ll gain from clicking through. That relevant information is key to transforming your CTA button from a marketing tool into a one-two punch that builds trust in your website and your company through education. The more transparent you are about your product, the more your customers will trust your website.

Bill Glaser, Outstanding Foods

Implement a Site Maintenance Plan

To make sure a site is properly maintained, there should be a regular plan in place to check it monthly. Some tips are to check the webmaster tools data to ensure everything is running smoothly, keep track of the traffic data to see your audience, make sure the software is up to date, and look out for any feedback. Most importantly, run security scans so you know how the site is running internally and externally.

Nina Jensen, 8×8

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9 Email Marketing Segmentation Strategies For Ecommerce

9 Email Marketing Segmentation Strategies For Ecommerce (1)

What is one way e-commerce companies should segment their customer list for email marketing? 

To help your company segment their customer lists for email marketing, we asked marketing experts and business leaders this question for their best advice. From reaching out to customers with abandoned carts to analyzing customer spending patterns, there are several pieces of advice that may help you with your email marketing.

Here are nine ways e-commerce companies should segment their customer list for email marketing: 

  • Track Your Promoters
  • Complement Their Past Purchases
  • Reach Out With Their Abandoned Carts
  • Target Your Engaged Audience
  • Analyze Customer Spending Patterns
  • Segment By Platform
  • Organize By Location
  • Target Last Website Visit
  • Streamline Follow-Up Campaigns

Track Your Promoters 

Promoters. Some customers are so happy with their purchase that they will promote your brand through beneficial actions like leaving a review on an e-commerce site or sharing their purchase on a social media profile. Tracking which customers are your “promoters” can be a beneficial way to segment and reward customers on an email list.

Daniel Richmond, Tic Watches

Complement Their Past Purchases

The best way to segment an email marketing campaign for an e-commerce company is by looking at the buyer’s past purchases. The easiest way to do this is to start sending out email recommendations for similar items that you sell that would go well with the buyer’s previous purchases. This will ensure that you are capturing the right target market! 

Kayla Centeno, Markitors

Reach Out With Their Abandoned Carts

We have a shopping section on our website for the products we sell. There are many ways to segment customer lists from e-commerce for email marketing. For instance, creating lists of those who abandoned carts can be useful to eventually follow up with those customers. They were obviously interested in our products in the first place, so there is still a chance to gain their interest and eventually gain more conversions.

Matt Seaburn, Rent A Wheel

Target Your Engaged Audience

It’s important to segment engaged versus unengaged audiences. Many e-commerce brands send out their email campaigns to their whole newsletter list. We recommend sending out all campaigns to just your engaged list—this helps with spam, open rates, etc. It’s also important to have a strategy to warm up unengaged users or remove them after a win-back series!

Hannah Byrd, Absolute Web

Analyze Customer Spending Patterns

As with all things in marketing, there is no right or wrong way to segment your customer list for email marketing as every business is different. The one thing that holds true across all businesses, however, is the need to thoroughly understand your customers and their spending patterns, i.e., how often they shop at your store, what their average basket ring is, what products are commonly purchased together, etc. With a solid understanding of these metrics, you can create powerful segments that target your best customers, repeat buyers, and even the ones that don’t convert with highly targeted promotions. My one rule of thumb is that the customer metrics being used to develop these segments must come from first-party sales data, as no one knows your customers better than you!

Amy Zwagerman, The Launch Box

Segment By Platform 

One quick and easy way that e-commerce companies can segment their lists is by how they arrived at your website. So if it’s through social media, drill down more and find out which platform, like Instagram, Pinterest, or Facebook. Analyzing the different platforms and other ways customers found you, such as organic search or ads, will help you create a more customized customer journey for the people coming to your website.

Gresham Harkless Jr., Blue 16 Media

Organize By Location 

Location is an important way that ecommerce businesses should segment their customer lists. Segmenting by location has been shown to increase open and click-through rates. This is because location-specific targeting creates value for the customer. You are sending them something that is of interest to them and is relevant to where they are.

Joe Flanagan, VelvetJobs

Target Last Website Visit 

Segmenting by “last website visit” is big for us. We know that if a user has visited our site within 30 days, they are likely to be more receptive to marketing emails, and we can send them more. Conversely, if a user bought something last year and we never saw them again, we don’t want to be emailing them weekly until they show back up on our site. In short, we let them determine how close they are to buying again and, therefore, how many emails they should be getting.

Quincy Smith, TEFL Hero

Streamline Follow-Up Campaigns

People dislike getting spammed with similar emails. If you plan to send a follow-up to a marketing email, most email marketing tools offer the option to segment and target users who did not open the first email. Doing so helps create values for users who inadvertently missed the first message while avoiding sending the same email to users who already opened and engaged with the first email. Failing to omit engaged users can lead to poor user frustration and a high unsubscribe rate.

Hung Nguyen, Smallpdf

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12 Creative Ways To Market Your Business

12 Creative Ways To Market Your Business

What is one creative way you plan to market your business in 2021? What do you have planned?

We asked marketing professionals and business owners about what they have in store for the year ahead. 

Here are twelve creative ways to market your business.

  • Instagram Reels
  • Prioritize Video Content
  • Plain Text Emails
  • Optimized Blog Content 
  • Join Online Communities
  • TikTok
  • Exterior Branding
  • Get Personal
  • Hit It Old School
  • Highlight Success Stories
  • Establish Yourself as Experts
  • Live Shopping on Apps

Instagram Reels

Everything is virtual these days and one of the most creative things you can do is capitalize on this. I am a big fan of Instagram’s “Reels” feature which is similar to TikTok. I’ve seen a lot of business owners using Reels to teach their followers something short and fun. You could do a simple “3 Tips for…” and set it to music. It makes for fun content and it gets a lot more exposure than a traditional Instagram post. Make sure to include hashtags in your caption!

Emily Ryan, Westfield Creative

Prioritize Video Content

Video creation is one of the most creative ways to market your business in 2021. Studies show that video content performs better on social media and also increases the average time on page for web users, and it is a powerful tactic that not many people use due to the labor-intensive nature of video production. We are excited to do more in this space come 2021!

Noah Downs, American Pipeline Solutions 

Plain Text Emails

Sending personalized, plain text email messages to existing and prospective customers is a simple, but underutilized marketing tactic. We receive so many emails every day, but if you can insert your business into an inbox in an unobtrusive way, then you are able to deepen customer relationships and be there when customers need you. 

Carey Wilbur, Charter Capital

Optimized Blog Content 

Going into 2021, we plan to create high-quality, optimized content to be featured on our blog.  Our goal is to be the most trusted experts in our industry.  This helps us organically rank on search engines and be the featured page when people are looking for durable device cases. We have gotten really creative with keywords and topics to appeal to potential customers and just rolled out a 3-month content strategy to aid in our marketing efforts. Content will be king in 2021. 

Peter Babichenko, Sahara Case 

Join Online Communities

One creative way you can market your business in 2021 is to join different online communities! I personally attend online webinars and meetups for female entrepreneurs and creatives to build my network and promote my company to potential clients. In addition to the reach these communities provide for my company, they also give me the opportunity to meet other prominent professionals in my vertical who help me get even better at my craft.

Nikitha Lokareddy, Markitors 

TikTok

A tactic we have been utilizing in 2020 and will use well into 2021 is TikTok. With over 800 million monthly active users, Tik Tok is officially the hottest new social media platform. While TikTok is thought to just be for teens, we have found that a lot of our target market is active on TikTok and looking for content geared toward them. We created an account and have been making our own videos and publishing them for the world to see. With no monetary investment, we just use our free time and creativity to spread the word about our brand. 

Stephanie Schull, Kegelbell 

Exterior Branding

We equip all of our vehicles with visually appealing exterior graphics to help capture what it’s like to “Cruise America.” We often hear positive comments from customers and prospective customers about these graphics. With more than 4,500 vehicles on the road, the more our vehicles are in use, the more marketing benefit our company receives. 

Randall Smalley, Cruise America

Get Personal

Not in a creepy way, but in a true authentic way. We are all exhausted from being online 24/7. Can you send a handwritten card just because? Can you organize a pickup/drop off spot for a joint activity or craft project? Can you organize a safe winter wonderland activity? I believe the secret sauce behind effective marketing in 2021 is going beyond the digital screen.

Audrey Hutnick, Smallwave Marketing

Hit It Old School

We’re hitting it old-school with some of our approaches this coming year to activate our wholesale network. Our plan is to resurrect the idea of “scratcher postcards,” but with actually great rewards under those silver flecks. Digital ads are becoming more expensive and are vying for subprime attention, while print advertising is seeing a resurgence in both affordability and the stronger eyes it gets.

Hana Ruzsa Alanis, Graphic Designer & Marketing Specialist

Highlight Success Stories

In 2021 we are aiming for the strategy of storytelling. We’re focusing on telling our clients’ stories. We believe storytelling, be it brand-led or customer-led, connects with audiences. We’re combining the two to show how our brand helps our customers through their success stories. It will take us some time to find the right stories, shape them for our audiences, and tell them in a way that showcases our clients’ hard work and success. Any good story has a setting, a character, character flaws, conflict, resolution, and lesson. Brand storytelling is not an exception. We plan on incorporating all those elements into our stories.

Natalya Bucuy, LiveHelpNow

Establish Yourself As Experts

When we look at 2021, it’s important to understand that we still have uncertain times ahead. Therefore, we need to not only have a Plan B, but we need to work our way a little further down the alphabet. We plan to stay innovative and ready to make a pivot whenever traditional marketing efforts aren’t paying off. So, we have targeted strategies for outreach, guest posting, and providing beneficial quotes for articles on high-traffic sites. By establishing ourselves as experts in our niche, we plan to exude trustworthiness and professionalism.

Sally Rong, Rellery

Live Shopping on Apps

In order to successfully market your business next year, the answer lies in adopting a combination of new social tools vs. tapping into just one. We’re anticipating that the next phase of retail will heavily focus on ‘Live Shopping.’ For example, our partners at Facebook and TikTok are rolling out new features that will make it extremely quick and easy for consumers to make purchases directly from interactive content—without ever leaving their respective app or site. In 2021, brands will be able to sell seamlessly through Instagram’s ‘Checkout’ feature and take advantage of TikTok’s first-ever commerce partnership with Shopify. This provides a great opportunity to work with influencers across platforms and explore new channel capabilities.

Greg Gillman, MuteSix

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11 Best WordPress Design Tips For A Clean & Modern Website

Whether you like it or not, people will judge your company based on your website. In light of this, it’s important to have a clean, user-friendly webpage to attract clients. If you’re operating on WordPress, there are multiple options available to impart a modern feel to your website. 

In this piece, 11 small business leaders share the steps they took to breathe new life into their company sites.


Conduct Research

We recently just did an overhaul of our website. We started by researching large companies we look up to and see what type of content and style they’re currently using. Once we had a better understanding of current trends, our own user experience, and the ideal layout, we found a template and plug-ins that would drive conversions.

Megan Chiamos, Cannabis ERP Software 


Have Easily Identifiable Calls to Action and Negative Space for Easy Navigation

We are currently working to move our website to WordPress from a different platform because of its versatility. During the transition, we are working with a designer to ensure the best possible SEO performance with the new design. Two of the key components of our new site will be easily identifiable calls to action and negative space to help ensure easy navigation.

Pete Newstrom, Arrow Lift


Use Meaningful Images

Selecting images is a very important part of website design. For our adoption agency, the images we have chosen to select on our website are very reflective and respectful of the unplanned pregnancy our birth mothers face. Previously, our website was populated with photos of babies. Now, the hero images on our site are filled with images of the life situations birth mothers face: the initial positive pregnancy test; the discomfort of a pregnancy; wondering what the future holds; research; joy. By including these images, it is our hope that we can visually communicate to birth mothers that we understand what they are going through…and that we are here to help. 

Kenna Hamm, Texas Adoption Center


Simplify the Messaging

We have simplified and cleaned up the messaging. Ensure load times are fast and provided call to actions right at the top of the site. We also are telling people what happens to their information right up front using video so we can eliminate any fear. Finally, we are including video and virtual tours as much as possible.

Thomas Ahern, Embark Behavioral Health


Prioritize User Experience

Carefully think about the user experience and flow of information. Write enough but not too much — nobody likes to read the web. Make sure the design is clean, simple, and appealing.

DD Kullman, University of Phoenix


Keep it Fast and Efficient

I am in the process of a redesign. I was using a template that had a lot of custom css that just slowed the site down. Speed is one of the biggest ranking factors so I have switched to a lighter template with fewer plugins and a whole lot less custom CSS. Most of the fancy stuff I didn’t use anyhow. Simple, clean, easy to navigate, and fast is better than cool bells and whistles.

Eric Rutin, Rutin Marketing


Keep it Simple

Simplicity.  Easy, clean, and to the point without extra bells and whistles.  Use this style for a quick reference and then to start a real conversation about meeting your customer’s personal needs.  Every business and website has different needs.

Joe Harlan, JoeHarlan.net


Keep it Clean and Basic

My team and I are always updating our WordPress website. We keep it clean and basic. We want our customers to be able to easily flow through our website. 

Vanessa Molica, Eyelash Supplies Company


Use a Fresh Design and Real-Time Data

We have an expert and award-winning team that uses fresh design and real-time data to create brand awareness and help our services stand-out. We look at our site every day and it shows.

Cameron Robb, GPEC


Short, Choppy Copy Wins

One underrated aspect of a modern website is the copy. Short, choppy copy wins in today’s world. Say what you need to say in as few words as possible, as clearly as possible. For example, “We help ____ with ____ by ____”

Michael Norris, Youtech


Don’t Overcrowd the Pages

To adopt a clean, modern look, I do several things. One, I use a font that’s readable. I make sure that it’s big enough and that the color has high contrast against the background. Two, adding adequate space in between text and elements. If the page looks too squished, it looks outdated and messy. Three, use high-quality images to add visual interest.

Danielle Ganon, SEO Marketing Company

11 Time-Saving Marketing Tools For Small Business Owners

6 Mailchimp customers

Small businesses rely on productivity and marketing tools to get things done efficiently and effectively. In such a fast-paced, sometimes hectic environment, a wide range of tools can help calm the storm. From task management platforms to shared inbox software, automation increases organization, communication, and success.

Below, 11 thought leaders talk about their best time-saving productivity and marketing tools that they can’t live without. 

Phone Calls

We are fully aware that “speed” is a critical aspect of staffing. Every HR professional who is seeking our assistance needs a new hire ASAP. So what’s the best productivity tool to ensure a process goes smoothly? It might surprise you when I say this, but nothing beats “the phone.” The reason? Miscommunication is the number one thing that causes delays and setbacks. By picking up the phone and talking with someone, all processes can reach their full potential in terms of productivity. 

Michael Bratta, Interim HR

Planoly

We use Planoly to auto-post our Instagram posts. That saves us so much time!

Vanessa Molica, The Lash Professional

Threads

A software that centralizes all emails, business calls, and communication within an organisation. We developed Threads to bridge the gap between remote work and collaboration within our own company. We knew our staff would not embrace email sharing unless it saved time and protected their privacy. Today, Threads is used by companies to index all the data that passes through employees every day. What could be more productive than being hyper-organised across an entire company?

John Yardley, Threads

Calendly

I have a few depending on what I am doing. For email, Mailchimp is my go-to. Easy to set up and manage. I use Evernote to write out the content and ideas that I jotted down in my notebook such as what is going to be in my next newsletter. For social posting, I’ve used Planoly in the past to schedule Instagram posts which was helpful. For scheduling calls, Calendly is a godsend. Send the person your Calendly link, they find a good day/time and done. No back and forth, it’s great!

John Indiveri, Talent Acquisition Manager

Canva

I am an avid Adobe Creative Suite user but Canva has become a tool I use daily to create quick and beautiful digital advertising templates. If you are running social media campaigns, banner ads, or even creating gifs for email campaigns, Canva is an invaluable tool. Everything lives in the browser app so you can access your designs anywhere. Another added perk is it has a free version with a ton of capabilities.

Brooke Dillard, Vision Hospitality Group, Inc.

Keap

I’m in love with Keap right now. It helps me manage all of my business processes from one place (daily email, marketing emails, tasks, sales pipeline, appointments, billings).

Maisha Hagan, Beauty & the Boss, LLC

Asana

I love Asana. I am notorious for forgetting deadlines which makes Asana a godsend. I can track projects, assign tasks to myself and others, and get instantly notified when someone comments or completes a task. Plus Asana nicely nudges me if I’m getting too close to a deadline and have not added or completed any deliverables.

Hana Ruzsa Alanis, Solar-Breeze

Gain

My favorite marketing tool is Gain. Gain is a social media scheduling tool that allows you to manage all your content for all your clients in one place. Unlike other scheduling tools, Gain offers a feature that lets you duplicate one post for all social channels. This is a huge time saver when putting together monthly social media calendars for our clients.

Grecia Olachea, Markitors

Typinator

I am a huge fan of Typinator or any text expander. I am amazed at how many repetitious details that I have to type over and over. I automate all of my canned responses to a couple of keystrokes which saves me a ton of time in aggregate.

Lukas Ruebbelke, BrieBug

ReplyPro

ReplyPro is a big time-saver for me. It drops all our online reviews into one platform and notifies me in real-time so I can respond as needed.

Chryssa Rich, Primary Health Medical Group

Yoast SEO

Yoast SEO is a WordPress plugin that helps us optimize our landing pages and blog posts for search engines. Using Yoast, we are able to select a target keyword and then optimize important on-page SEO elements like page title tags, header tags, ALT tags, and of course, content. There are many SEO plugins (and experts!) out there for WordPress, but Yoast has been a consistent, reliable tool for any small business.

Megan Hari, Swoon Group